Many successful companies throughout the Americas
look to SCI for technology consulting advice, guidance and
implementation support. We understand that our clients are facing a myriad of
complex business and competitive issues within their attendant marketplaces,
including business to business transformation, E-Commerce strategy , and information technology
tactical planning and implementation.
SCI’s technology consultants work closely with our clients
to help them improve their strategy and operations, with the goal of creating and implementing innovative solutions to their most complex business
problems in the areas of operations, change management, technology, strategy and
corporate culture.
Capabilities
Strategic Systems Planning - In
today's highly competitive marketplace, it is no longer enough for I/S
organizations to cut costs and promise the delivery of services. More and more
frequently our clients are being called upon to streamline processes, provide an
effective return on the corporate information technology investment and deliver
results that allow the enterprise to gain sustainable competitive advantage.
These are no simple tasks when significant competition is pervasive in every
industry, technology staff turnover is at an all-time high, and the rapid pace
of emerging technology can easily steer organizations away from the path to
maximum business value. SCI's strategic systems planning
specialists help our clients keep their information technology organizations
focused and on track. Working with senior-level business and technology
executives across all industries, SCI technology consultants
deliver pragmatic solutions in a) strategic systems planning, b) information
technology organizational effectiveness, c) technology innovation, and d)
program management.
Systems Requirements Planning - SCIhas extensive experience in
assisting our clients in defining their business and technology requirements and
objectives.Correctly identifying
the needs of our clients is critical to their strategic success. Choosing the
right hardware and software environment can substantially enhance an
organization's ability to manage information effectively.SCI’s proven methodologies and tools allow us to
efficiently define our clients’ requirements, evaluate hardware and software
alternatives and develop pragmatic implementation plans. Essential to defining system
requirements is working with management, key systems users and IS personnel to
develop a working understanding of the business directions, existing systems and
technology, IS resources and manual processes.Combining this information with SCI’s knowledge of
business practices and state-of-the-art technologies provides the basis for
developing the functional requirements and technical constraints for the systems
needed by the client in the 21st Century.
Systems Development - Although
a standard vendor software package can often address many of an organization's
requirements, some requirements may need to be enhanced through the modification
or development to these application programs.SCI’s technology specialists are highly experienced in
assisting our clients in defining the requirements for software enhancements,
designing the specifications and managing the development of customized
software. SCI has standardized our proven systems development methodology ( SDM ), the use of which
is required by our information technology professionals on all client systems
development engagements. The fundamental aspects of systems development are
covered in this methodology.Our
systems development methodology consists of seven phases; strategic planning,
requirements definition, conceptual design, detail design, custom coding &
development, implementation and post-implementation support.SCI professionals attend extensive training associated with
each phase of our SDM. Moreover, SCI has developed several
automated tools to assist our professionals in customizing our systems
development methodologies to meet specific client needs.
Implementation Services - We
clearly understand that our clients need commercially available software
applications to support their operating needs and future strategic initiatives.
SCI's
skilled technology consultants possess significant experience in packaged
software implementation services including a) business requirements and software
selection, b) code extension planning and design, c) application modifications, d)
application integration, e) implementation, training & rollout, and f)
ongoing end user support.
Systems Support - Successful
management of computerization, systems support and automated operations requires
special talents including a combination of analysis, planning, communications
skills and the benefit of extensive experience.SCI’s technology professionals have successfully managed
the complexity associated with automated operations and systems support
engagements within the following specialized areas:
1. Automated operations
2. Data center automation
3. Help desk & call center optimization
Web-enabled Applications Development - The interactive experience is becoming increasingly embedded in our clients' everyday business including everything from communicating, purchasing, and investment management to employee training and transaction processing. And nearly every American company already has, or will, put its
business online thereby seeking the benefits of the Internet'sefficiencies, convenience and international reach. SCI'sadvanced technology professionals can supply your organization with Web-based applications that will give you a distinct competitive advantage. A partial listing of our Web-enabled services include the following:
Business to Business Web development
E-Commerce interface design & development
Dynamic page design
Database design & development
Web site management
Internet Security
Software Selection Services - SCI
has the technology resources, knowledge and skills to assist clients in the
modification and enhancement of commercial as well as customized software
applications. A partial listing of our software selection services includes the
following functional elements: